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PostPosted: Tue Oct 31, 2017 10:09 pm 
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Evening all,
This has got me stumped. I have a brand new Samsung washing machine. I can pull my washing machine out from under the unit, get it completely level using spirit level and yet the drum is still not balanced. It will spin unevenly. I have removed all shipping bolts and put very little clothing in it. I have calibrated it too.

Also when I push it back under the units the machine wobbles because obviously the floor is of a different level and I am unable to get to the back adjustable legs to re adjust. The floor is solid concrete with a tiles top.

I have tightened the locking nuts on the legs too.

What else can I do...I just can't get it to spin evenly. I put the spirit level across the top, diagonally and crosswise and down the side and down the front and it all seems bang on.

I'm pulling what little hair I have left out !


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PostPosted: Tue Oct 31, 2017 10:27 pm 
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I can only suggest that you check the level of the floor in the w/m space and see how it correlates to the level outside the space which is where you're doing the levelling up and alter the legs accordingly.

Seems a bit of a faff, (and I wouldn't want to do it) but I can't think of anything else if you can't adjust it in situ.

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PostPosted: Tue Oct 31, 2017 10:33 pm 
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Honestly Mate I've tried all sorts. I've leveled the front legs. Noticed the back ones wobbled so pulled machine out and roughly adjusted back legs then pushed back in. There isnt enough gap between top of machine and the underside of the counter to get my level in.

They should make them with a built in spirit level to make it a bit easier.

Cheers mate


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PostPosted: Tue Oct 31, 2017 11:17 pm 
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my suggestion is because the machine will probably twist a bit if sitting on three legs is rock the machine and work out how much the foot lifts off the floor when back in position then pull back out and wind that amount plus about 40-60% more as a starting point

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PostPosted: Tue Oct 31, 2017 11:28 pm 
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I have managed to get it stable when pushed back in but drum still wobbles. How is it still wobbling when I've pulled it out and got it bang on aswell ?


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PostPosted: Wed Nov 01, 2017 12:01 am 
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The drum is supposed to "wobble"
Why do you say the drum is not balanced? There is such a thing as "it will not spin because it is out of balance" (I figure all machines have it now) If that is what you mean then it has nothing to do with how the machines sits, its to do with what it is trying to spin.

An example is one grubby wool jumper on its own (because its that dirty) most modern machines will not spin it and indicate out of balance. Its because all the weight is in one place, so the way round it is to put a few other things in the wash, so when it spins it can evenly distribute everything.

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Which is correct? Metre or Meter? Click the link. to find out more.

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PostPosted: Wed Nov 01, 2017 12:28 am 
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I can only describe it as when it's at full spin the outer body stays relatively still, it's when the spin slows down the unevenness becomes more pronounced and there is real movement in the drum sometimes causing quite a bit of rocking in the housing


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PostPosted: Wed Nov 01, 2017 5:27 am 
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That's not a level problem.
Try it again with nothing in the machine, if it still does it the machine has a problem. If it doesn't do it then its to do with the load you are washing. (Probably)
As its brand new you could always call Samsung, they should come out FOC as its brand new.

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Which is correct? Metre or Meter? Click the link. to find out more.

No such thing as "Thou shalt put this wire here, Thou shalt put that wire there" .............Take a picture BEFORE you do the job.

If gloom had a voice, it would be me. :mrgreen:

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PostPosted: Wed Nov 01, 2017 6:29 am 
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Cheers I might just do that


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PostPosted: Wed Nov 01, 2017 7:26 am 
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A possible easy fix might be to stand the machine on a rubber mat placed in the under counter cubby hole. That might give some flexibility to the legs/washer and smooth out the spin forces.

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PostPosted: Wed Nov 01, 2017 8:25 pm 
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Cheers all


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