External door wont open

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kevg4871
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External door wont open

Post by kevg4871 » Tue Jun 12, 2018 7:37 am

Hi all, my External door wont open.

My backdoor latch appears stuck, the door unlocks ( multi poit lock) the handle moves slightly but the latch doesn't move.

My question is there a way to 'unjam' this ? i see some a small hole on the handle, possibly for a hex key ? would this allow me to move the handle more freely ?

i dont was to usew too much for on the handle and snap it off leaving the door unable to close/lock and unsecure.

Any help is much appreciated.

Thanks a lot
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