Telephone interferance
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- abi titmus
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Telephone interferance
Not sure if this should be posted in here or in the computer section but seems relevant in here-
My computer keeps disconnecting me from the internet and often it is very slow, I have several different dial up accounts which I can use as I thought this was the cause of the problem, however it has not made a difference.
I have had BT out to check my line and they say that it is fine
When I use the house phone it often crackles and has bad interference on the line, we have about three extensions in the house. We uscrewed the main socket thingy that BT supplies and removed the front and then plugged the phone directly into this, but the interference and crackling were still there!!!!!
Do any of you guys know who is responsible for the faulty line?
It can't be me can it ?
Thanks
Abi
My computer keeps disconnecting me from the internet and often it is very slow, I have several different dial up accounts which I can use as I thought this was the cause of the problem, however it has not made a difference.
I have had BT out to check my line and they say that it is fine
When I use the house phone it often crackles and has bad interference on the line, we have about three extensions in the house. We uscrewed the main socket thingy that BT supplies and removed the front and then plugged the phone directly into this, but the interference and crackling were still there!!!!!
Do any of you guys know who is responsible for the faulty line?
It can't be me can it ?
Thanks
Abi
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- Electrician
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Re: Telephone interferance
[quote=
Do any of you guys know who is responsible for the faulty line?
Abi[/quote]
BT are responsible up to the master telephone socket. That's what you pay your line rental for. You rent it you don't own it BT do. So any faults is their responsibility!
Do any of you guys know who is responsible for the faulty line?
Abi[/quote]
BT are responsible up to the master telephone socket. That's what you pay your line rental for. You rent it you don't own it BT do. So any faults is their responsibility!
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I used to have a crackly line, and it was due to the incoming bt line.
I would disconnect all the extensions, if the crackle is still there then you know that it is on the incoming line, if this is the case then keep the extensions disconnected and get bt out again to prove to them the problem.
When I had it done, they performed a test on my line, over the phone, and proved that there was a problem. They then came and replaced the line from the mastersocket to the telegraph pole
I would disconnect all the extensions, if the crackle is still there then you know that it is on the incoming line, if this is the case then keep the extensions disconnected and get bt out again to prove to them the problem.
When I had it done, they performed a test on my line, over the phone, and proved that there was a problem. They then came and replaced the line from the mastersocket to the telegraph pole
- abi titmus
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