Intergas 24/18 HRE compact Combi

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EJJ150847
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Re: Intergas 24/18 HRE compact Combi

Post by EJJ150847 »

John, The Scruff, Doesn't it get your goat when you think you've thought of everything then something you forgot smacks you on the head.

Done it a few times now I'm a bit cautious.

John
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

EJJ150847 wrote:John, The Scruff, Doesn't it get your goat when you think you've thought of everything then something you forgot smacks you on the head.

Done it a few times now I'm a bit cautious.

John
Like forgetting to cap the cold feed and open vent and sticking 3bar up the pipe ::b

The washing machine hose was just one of the those things that would have gone eventually.

The problem with eventualities is in a custards house, and they don't expect things to go wrong, so when an old and perished hose goes it's your fault, and you're an instant cowboy. :thumbright:
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Re: Intergas 24/18 HRE compact Combi

Post by Mehran2 »

I agree, you end up warning them about everything and feeling you need to cover stuff up. but I must say if a customer blame you for a hose that fault then they are not very good customers...


anyway I hope you got your outside sensor on order, it would be a real shame not to fit such a simple bit of kit that could save you money.
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

I shall add the bits Mehran eventually :wink:

For now I don't need it on, really mild out at the mo :thumbright:
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

Phoned Intergas today for some technical information.

Sorry all the lines are busy, if you leave you number I'll get the engineer to call you straight back
:shock: :shock:

That's what I call Service
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Re: Intergas 24/18 HRE compact Combi

Post by gas4you »

Did he?
Dave

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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

gas4you wrote:Did he?
Yep, about 3mins later :thumbright:
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

Many posters are concerned about spares/breakdowns etc being a new Company to this Country.

Now I can tell you first hand. :thumbright:

Couple of niggles with the boiler I wasn't happy with, so I phoned Intergas for some advice, Spoke to Vince the Chief Engineer, and he said he would call in and check it over.

Turned up on the dot at the time he said, and adjusted the CO² factory setting which was high on the low flame. Also made a couple of adjustment with the Parameters, and said if I have any problems to give him a call straight away.

Perfect 10/10 Service, let me assure you, you wont get a better service from anyone.

No hanging around on the phone for hours.
No speaking to a robot on the other end that knows less about the product than you do, and don't give a monkey's aunt anyway.
No premium rate number.
Just good old fashion Customer care. :thumbright:
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Re: Intergas 24/18 HRE compact Combi

Post by gas4you »

Hmmm, so basically not commissioned properly in the first place :shock:

Must have been a cowboy installer then :lol: :lol:
Dave

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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

gas4you wrote:Hmmm, so basically not commissioned properly in the first place :shock:

Must have been a cowboy installer then :lol: :lol:
No, it's a factory setting and they say in the book if it isn't within the parameters to call them.
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Re: Intergas 24/18 HRE compact Combi

Post by gas4you »

Can't see then being in business for long then. They must get loads of call outs due to this.

Nearly every boiler I fit never reads the correct co2% and always needs adjusting to suit each gas supply, even though they all say they have been factory set.

The only one I wont adjust are the Ideal boilers.
Dave

www.drlgas.co.uk
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

I got the impression it's not a common problem, and I'm sure they we be on top of it, if it is.
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Re: Intergas 24/18 HRE compact Combi

Post by heatmanuk »

how the boiler scruff
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Re: Intergas 24/18 HRE compact Combi

Post by thescruff »

heatmanuk wrote:how the boiler scruff
Hi Vince :welcomeuhm:

Working a dream Thank you. :thumbright:

I'll give Bernie a call next week, got another one lined up for you as well :thumbright:

Going to price up open-therm next week as well, as Mehran keeps on about it. :wink:
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Re: Intergas 24/18 HRE compact Combi

Post by Razor »

Sounds like another job by a nuptie unregistered installer. :roll:

Scruffski is clearly an E European name. Has the benchmark certificate been filled in and the boiler registered with Gorgi?

The fact it was done in one day without a powerflush just shows what a cowboy outfit they were. I haven't got enough information to analyse but I would expect this job to take between two and four weeks. :wink:


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