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Not my work!

Posted: Mon Nov 04, 2019 2:03 am
by LadySpark
I am fairly new to this and was totally caught out. Customer complained that her shower kept "blowing the fuse". I was totally not expecting to see THIS! What even is that? Computer cable? It is a miracle that it ever operated the shower.
IMG_0272.JPG
IMG_0272.JPG (135 KiB) Viewed 451 times
(sorry it is sideways - computer would not allow it the right way up)

Advice please - the customer has the minor works certificate so I know who fitted this. I think that using that wire is not an error as three strands connected to nothing and he should have known it was the wrong cable. Should I contact him? Report him? Or is the protocol that we stick together? That looks downright dangerous to me!

Not my work!

Posted: Mon Nov 04, 2019 5:28 am
by someone-else
The cable you see is used for central heating controls / valves.
If it were me I would just change the cable / switches and charge the customer accordingly.

You will spend (waste) more time "reporting" the person who did the job and at the end of the day achieve nothing.

(yes it shouldn't be that way, but it is)

Not my work!

Posted: Wed Nov 06, 2019 1:17 am
by LadySpark
I changed it … but only after giving a fixed price for the job. As I said, I am new to this and got caught out. Plus it was a little old lady and I am a soft touch. However, I hate pulling cables through attics so I was feeling more than grumpy while doing it, hence the above post. I see it is low smoke low odour cable but surely that cable could not power any kind of heating? If I had to guess, I would say it was intended for 3 Amp of 6 Amp max. The finishing touch - with so many colours to choose from, when making the choice of which to use and which to just cut short, he didn't even make a sensible choice of colours.

Not my work!

Posted: Sat Nov 30, 2019 6:45 pm
by kintangoman
Hello LadySpark, not sure what you mean by: “He didn’t make the right choice of colours”?
I’m no SPARK, but looks like he did make an effort: Red, Blue & Yellow/Green. That’s ok isn’t it?