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PostPosted: Sun Dec 11, 2016 6:59 pm 
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kellys_eye wrote:
fitzy wrote:

If you guys think that acceptable customer behaviour, for whatever reason then we'll have to agree to disagree.

I don't think it's acceptable AT ALL.

But considering you walked away and (still?) haven't taken a complaint to the management then how can you expect anything to change?

Most management would be horrified to learn of such behaviour and, had it been me, I'd have given the disgruntled customer a discount voucher for their next visit by way of compo - then gone and reamed out the to$$er who brought 'my' business into disrepute.

So, will you go back and make a difference or will you leave it be and let someone else do it?

Didn't I just say I've emailed the company?

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PostPosted: Sun Dec 11, 2016 7:13 pm 
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I'd agree about voting with my feet and £££.

As for the one bloke potentially affecting the livelihoods of the others. That's the real world. Everyone who works at any company need to realise that when they are working there the customers pay their wages. It's the customer's right to go elsewhere for any reason at all, and they will if they feel the staff are surly, or they have received bad service.



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PostPosted: Sun Dec 11, 2016 7:29 pm 
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fitzy wrote:
Didn't I just say I've emailed the company?


Must have missed that :oops: - sorry.

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