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PostPosted: Mon Jun 15, 2015 9:28 am 
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Cheers for the update. Keep us posted.

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PostPosted: Fri Jul 10, 2015 6:02 pm 
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Has anything more happened with this? Hope you got it sorted!

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PostPosted: Tue Nov 03, 2015 2:33 pm 
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afmfifgh wrote:
Has anything more happened with this? Hope you got it sorted!


Took until last week for Bosch to accept full liability and repair under warranty...... it did take several tweets & for me then to contact the MD of service centre.....

Poor show from bosch taking 5months to own up to their obligations. Anyway it has been returned in working order.....for how long?!? Will certainly make me think twice about purchasing from them in the future!



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PostPosted: Tue Nov 03, 2015 4:37 pm 
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That is a poor show from them!



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PostPosted: Tue Nov 03, 2015 4:44 pm 
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getthewheelsinline wrote:
afmfifgh wrote:
Has anything more happened with this? Hope you got it sorted!


Took until last week for Bosch to accept full liability and repair under warranty...... it did take several tweets & for me then to contact the MD of service centre.....

Poor show from bosch taking 5months to own up to their obligations. Anyway it has been returned in working order.....for how long?!? Will certainly make me think twice about purchasing from them in the future!


So it would seem that the three year Guarantee that comes with Parkside tools from Lidl is worth more than the 3 year "warranty" from Bosch.. :?

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PostPosted: Tue Nov 03, 2015 4:52 pm 
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wine~o wrote:
getthewheelsinline wrote:
afmfifgh wrote:
Has anything more happened with this? Hope you got it sorted!


Took until last week for Bosch to accept full liability and repair under warranty...... it did take several tweets & for me then to contact the MD of service centre.....

Poor show from bosch taking 5months to own up to their obligations. Anyway it has been returned in working order.....for how long?!? Will certainly make me think twice about purchasing from them in the future!


So it would seem that the three year Guarantee that comes with Parkside tools from Lidl is worth more than the 3 year "warranty" from Bosch.. :?


Bosch only give domestic users 12months. Professional users is 36months.
From my understanding....
Lidl give domestic users 36months. Professional users is 0 months (i.e. not for professional use).........


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PostPosted: Tue Nov 03, 2015 4:57 pm 
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getthewheelsinline wrote:

Bosch only give domestic users 12months. Professional users is 36months.
From my understanding....


:? :? That is so arse about face it is untrue..... Domestic users are less likely to be using the tool to the point of destruction...

As an aside, has anybody ever returned a tool to Lidl under guarantee and been asked if they are using it for trade ??

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PostPosted: Tue Nov 03, 2015 5:16 pm 
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wine~o wrote:
getthewheelsinline wrote:

Bosch only give domestic users 12months. Professional users is 36months.
From my understanding....


:? :? That is so arse about face it is untrue..... Domestic users are less likely to be using the tool to the point of destruction...

As an aside, has anybody ever returned a tool to Lidl under guarantee and been asked if they are using it for trade ??


I agree...no logic!


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PostPosted: Mon Nov 23, 2015 6:36 pm 
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Quote:
Bosch only give domestic users 12months. Professional users is 36months.
From my understanding....
Lidl give domestic users 36months. Professional users is 0 months (i.e. not for professional use).........



Hi just wanted to add that ANY product sold within the EU has an automatic 2 year warranty.

Further to that, the UK actually states that you have up to 6 years where reasonable. By reasonable, they mean if you paid say £500 for a TV you would reasonably expect that TV to last say 5 years. Whereas you wouldn't reasonably expect a £5 kettle to last 3 or 4 years.

Sources:
[EU 2 year rule] http://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-law.html
[6 year stuff] http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/11296784/Shops-accused-of-denying-six-year-warranty-right.html


Most of the time, if you kick up enough of a fuss and start quoting EU / UK regulations they will just give in and sort it out... but then they are legally obliged to.



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PostPosted: Wed Jan 13, 2016 11:36 am 
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mattf wrote:
Quote:
Bosch only give domestic users 12months. Professional users is 36months.
From my understanding....
Lidl give domestic users 36months. Professional users is 0 months (i.e. not for professional use).........



Hi just wanted to add that ANY product sold within the EU has an automatic 2 year warranty.

Further to that, the UK actually states that you have up to 6 years where reasonable. By reasonable, they mean if you paid say £500 for a TV you would reasonably expect that TV to last say 5 years. Whereas you wouldn't reasonably expect a £5 kettle to last 3 or 4 years.

Sources:
[EU 2 year rule] http://www.thisismoney.co.uk/money/bill ... U-law.html
[6 year stuff] http://www.telegraph.co.uk/finance/pers ... right.html


Most of the time, if you kick up enough of a fuss and start quoting EU / UK regulations they will just give in and sort it out... but then they are legally obliged to.


I had no idea about this being true. Do you think that these "rules" could "overwrite' a manufacturer given warranty of.. any product sold within the EU? Let's say my sunglasses came with a 1 year warranty issued by the manufacturer, but something goes wrong and I kick the EU 2 year rule in, will it be law wise legit?


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PostPosted: Sat May 21, 2016 11:11 pm 
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please enter me
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PostPosted: Sat May 21, 2016 11:17 pm 
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PostPosted: Sun May 22, 2016 12:01 am 
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PostPosted: Sun May 22, 2016 12:48 am 
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good luck with that one, you got a tardis?


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PostPosted: Sun May 22, 2016 7:59 am 
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Perhaps I should lock this :lol:

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