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PostPosted: Sun Jan 29, 2017 3:04 pm 
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Hi all,
I found this forum the other night and was reading a bunch of topics. Yesterday, I found a topic of my own that I need to post.
My countertop from Ikea is double sided, and the fitters didn't ask what side was up, and I only realised once they'd cut the holes for the sink and the hob. Fortunately, the counter top was able to be flipped upside-down and the holes were in the right place. Unfortunately, they cut the "reverse" because it tends to chip and flake round the cuts. Round the sink seems fine as it had enough overlap, but there are a couple of flaked bits round the hob. Aside from being unsightly, I fear that it's a prime spot for water to get in and ruin the counter further.
Also, the edge butting up to the fridge is all chipped. Where it is butted up, I expect that a bit of caulk would do just fine to cover it, but what about the section that hangs off the edge?
Please see attached photos.
I didn't notice until after they'd left, so didn't get to discuss it. What can I expect them to suggest to do to make it right? I'd probably prefer that they just replaced the whole counter top but I don't know if they'll do that, or to suggest some botch job. I don't want it to look weird or ugly.
They'll be coming back tomorrow, so hopefully I can get a few opinions before then!
Thanks!


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File comment: Edge 1
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File comment: Hob 2
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File comment: Hob
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PostPosted: Sun Jan 29, 2017 3:33 pm 
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If it was me I wouldn't accept it. It looks poor and obvious that it's there. Could the one around the hob be covered somehow with sealing putty? Have the fitters offered a solution?

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PostPosted: Sun Jan 29, 2017 4:05 pm 
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I am going to ask if they are going to seal around the hob, which hasn't been discussed yet. I didn't notice until they'd left, and they're not here today.
The edge is most concerning, as I'm not sure how they will make that look good.


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PostPosted: Sun Jan 29, 2017 4:06 pm 
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What an awful job. What did they use to cut the worktop? Their teeth?? Why haven't they bothered to put some edging on that free end?

How did you choose them? Were they the cheapest? Did they come recommended?

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PostPosted: Sun Jan 29, 2017 4:17 pm 
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darrenba wrote:
What an awful job. What did they use to cut the worktop? Their teeth?? Why haven't they bothered to put some edging on that free end?

How did you choose them? Were they the cheapest? Did they come recommended?


Agree with everything you've said,horrendous workmanship. They should be embarrassed leaving that.


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PostPosted: Sun Jan 29, 2017 5:17 pm 
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:welcomeuhm:

Agree with the above. I'm no kitchen fitter just a Handyman... and I'd be embarrassed to leave a job in that state.

If they are prepared to leave the visible parts like that I would be looking for other bodges/bad workmanship.

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PostPosted: Sun Jan 29, 2017 5:23 pm 
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Looks like the cutout was made too big for the hob judging by how you can see the damaged edge. The edge up to the wall would be hidden by tiling i should think but overall a rubbish job imho.


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PostPosted: Sun Jan 29, 2017 5:33 pm 
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I believe they will be putting some edging on the exposed edge, but everything seems to take a lifetime to get done, so it hasn't been done yet.
They cut it on the grey side, because they thought the white side was the up side.
There is no cut edge to the wall, only to a fridge cabinet. If it was to a wall, I know the tiling would cover so wouldn't be a problem.
I asked for recommendations in the local Facebook group and they were one that someone said. I asked a bunch of them for quotes, and only three actually made it to quoting me. 1 never replied with a quote, and the other one was over twice the price of these guys. So yeah.
I am thinking the best course of action now may be to get them to replace this counter?


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PostPosted: Sun Jan 29, 2017 5:36 pm 
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They've left a couple of pieces of what seems to be for the edge, but it still obviously wouldn't help with the chipping on top.

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PostPosted: Sun Jan 29, 2017 5:42 pm 
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can they not move it 6mm off the wall the other end cut 6mm off the rough end and the tiles still cover :dunno:

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PostPosted: Sun Jan 29, 2017 5:50 pm 
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Anything they fitted on the top of that edge would look like a bodge to cover something. How much was the worktop? As a handyman who regards his reputation high priority I would be offering to rectify at my cost.

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PostPosted: Sun Jan 29, 2017 10:07 pm 
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The two pieces of counter top comes to £90, and with a couple of door fronts they need to replace too will come to £123. £35 delivery charge if they don't go and pick it up.


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PostPosted: Sun Jan 29, 2017 10:18 pm 
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How did you come across the fitters? Word of mouth? Checkatrade? Down the pub?


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PostPosted: Mon Jan 30, 2017 6:58 am 
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legohead wrote:
My countertop from Ikea is double sided, and the fitters didn't ask what side was up, and I only realised once they'd cut the holes for the sink and the hob.


I think you have to accept a portion of the blame here, if you buy a double sided top and then don't make 100% sure that they know which side is up before they start cutting it, then I think you are partly at fault.

Yes, agreed the wokmanship is shocking and they should never expect to leave a job in this state, but it was meant to go the other way up....... At least that's how they marked it out ready to cut it, and that way up you would see the clean side of the cuts.

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PostPosted: Mon Jan 30, 2017 7:45 am 
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It looks like a pretty poor quality countertop by the thickness of the laminate. That being said though that quality of work is awful!


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