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www.ultimatehandyman.co.uk Forum Index -> Computers
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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 Posted: Wed Jan 23, 2008 4:30 pm Post subject: internet works but phones dead |
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internet aol via bt line
internet via netgear wirless router [hard wired to computer ]work a bit patchy compared to normal but working phone dead
disconect all filters' phonesradio phone and the router no connection to the phone wire what so ever
connect 2 different basic phones directly into two different sockets no joy any suggestions!!!!!
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Hoovie
Devon DIYer
Joined: 27 Jul 2007
Posts: 8036
Location: East Devon
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| Posted: Wed Jan 23, 2008 4:50 pm Post subject: |
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Big-all
when you say phones directly into socket, that wil not work on a broadband enabled line. you HAVE to use the ADSL filters at each socket you want to plug a phone into
Have you got another filter you could try - maybe from an old USB ADSL modem kit?
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I went to a bookstore and asked the saleswoman, "Where's the self-help section?"
She said if she told me, it would defeat the purpose. |
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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| Posted: Wed Jan 23, 2008 4:57 pm Post subject: |
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heeellloo hoovie 
i have tried with every thing disconnected from the phone line then plug in the phone with and without a filter 2 seperate phones on two seperate sockets with and without a filter belt and braces :grin:
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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| Posted: Wed Jan 23, 2008 5:37 pm Post subject: |
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"new one on me" 
went to the web site done a line check
Line problems: Fault details
There is an open fault on this line
Telephone number 01737 ****** Date reported 23 Jan 2008 at 12:51
Reference number LS****26 Date completed Not completed yet
Fault status An engineer is scheduled to fix your fault today and will aim to contact you by 6pm this evening.
Results of fault diagnosis The problem is likely to be with BT's network.
We will start your repair shortly. Sorry for any inconvenience.
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Hoovie
Devon DIYer
Joined: 27 Jul 2007
Posts: 8036
Location: East Devon
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| Posted: Wed Jan 23, 2008 5:49 pm Post subject: |
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interesting your broadband is still working 
pretty sure you will always need a ADSL filter between socket and normal phone anyway 
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I went to a bookstore and asked the saleswoman, "Where's the self-help section?"
She said if she told me, it would defeat the purpose. |
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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| Posted: Wed Jan 23, 2008 5:50 pm Post subject: |
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aparently the internet can work on one good wire
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mr phone
Communications Expert
Joined: 24 Mar 2007
Posts: 101
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| Posted: Fri Jan 25, 2008 7:03 am Post subject: |
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| Rare, but you may have an "earth calling" line. I experienced this recently. No dial tone but sync on the router.Weird. |
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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| Posted: Fri Jan 25, 2008 7:30 am Post subject: |
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still not fixed i am wondering how you find out how long it will take without a lengthy pay as you go mobile call
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Hoovie
Devon DIYer
Joined: 27 Jul 2007
Posts: 8036
Location: East Devon
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| Posted: Fri Jan 25, 2008 9:52 am Post subject: |
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get skype, and call them on their 0800 number
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I went to a bookstore and asked the saleswoman, "Where's the self-help section?"
She said if she told me, it would defeat the purpose. |
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big-all
Pro Carpenter
Joined: 16 Dec 2006
Posts: 2775
Location: redhill surrey an auld reekie laddie
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| Posted: Fri Jan 25, 2008 11:56 am Post subject: |
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| Hoovie wrote: |
| get skype, and call them on their 0800 number |
thanks for all your help they came today at 8.50 found the fault a loose connection in a street box 300yds away
funny enough i sighned up to skype for interforum chat last week
but hav'nt got a pay call facility yet
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