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PostPosted: Wed Jan 07, 2009 11:24 pm 
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We use a prepay gas meter and tonight the gas went off and the meter lcd shows "Battery Fail" message. I've had a quick google and it seems to be happening to a lot of people right now.

I know it's none of my business but do any of you know what the "Battery Fail" problem is? There is someone coming to sort it but I'm curious as to what has happened and why it's happening to so many people.

I'm really pissed off tbh. It went off at 8pm and the wife called the gas board straight away and they said there is nothing they can do about it till tomorrow after 8am and it will be within 6 hours of opening. We've got 2 small kids, the house is fecking freezing and to add insult to injury I needed to go out and buy a load of concrete stuff tomorrow but instead I've gotta wait round to get this sorted now!

Anyways, if anyone can shed any light I'd be really interested.
Thanks,
Matt


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PostPosted: Wed Jan 07, 2009 11:52 pm 
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get yourself on a credit meter if possible, the card system is unreliable, and you pay more for your gas, than others without a card


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PostPosted: Thu Jan 08, 2009 12:01 am 
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Hinton Heating wrote:
get yourself on a credit meter if possible, the card system is unreliable, and you pay more for your gas, than others without a card


We did look into ditching the prepay meter all together and paying a bill but we use so little gas (£5-7 per week upto Nov, £15-25 through winter) so the savings were barely notable and I like to pay for things up front.

Whats a credit meter? Do you mean to pay via DD or is there another option I've not seen.


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PostPosted: Thu Jan 08, 2009 12:06 am 
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Pay direct debit, if you start march april time, when the winter gets here it's almost paid for.


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PostPosted: Thu Jan 08, 2009 5:52 am 
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Battery fail means just that, it needs changing and prolly is a Quantum meter.
The man I will send to you MJA for your other job is a meterman. If your with BG for gas it may be him who sorts your meter- but he'll put a newer design meter in, not the large Quantum or change the battery.

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PostPosted: Thu Jan 08, 2009 8:54 am 
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Steve the Gas wrote:
Battery fail means just that, it needs changing and prolly is a Quantum meter.
The man I will send to you MJA for your other job is a meterman. If your with BG for gas it may be him who sorts your meter- but he'll put a newer design meter in, not the large Quantum or change the battery.


Yeah, it's a quantum meter, it was fitted when we moved in so I've no idea how long it's been here.

If it is one of your meter men coming to keele tell him to hurry up :help: I'm freezing! Only joking of course (sort of).

Matt


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PostPosted: Thu Jan 08, 2009 9:02 am 
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Are you with BG Matt?

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PostPosted: Thu Jan 08, 2009 9:06 am 
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Ah, good point that I overlooked there Steve. No I'm with Nopower for both. Ah well.


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PostPosted: Thu Jan 08, 2009 9:14 am 
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MJA wrote:
Ah, good point that I overlooked there Steve. No I'm with Nopower for both. Ah well.


Nopower by name, Nopower by :lol: who are Nopower, asking for trouble by the sounds of it. :boxing:


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PostPosted: Thu Jan 08, 2009 9:29 am 
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I've certainly got no-gas-power atm


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PostPosted: Thu Jan 08, 2009 9:36 am 
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I was thinking of changing to them at one time, :shock: I'm looking for business rates, BG want 6.5 a Kw now.

How the hell anyone can class what is nothing more than a glorified Scout Hut as a business, is anyones guess. ::b


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PostPosted: Thu Jan 08, 2009 2:21 pm 
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Fixed! Meter man came from PH Jones - sound fella, said there are loads of these meters dying atm. He changed the battery to no avail so he installed a new meter, job done.


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