DIY Forum

 

Ultimate Handyman Ultimate Handyman Ultimate Handyman Ultimate HandymanUltimate Handyman on Pinterest

 

DIY Forum/Home improvement advice forum

 

 

A-Z CONTENTS | DISCLAIMER | DIY VIDEO | HOME | SAFETY FIRST | FORUM RULES

It is currently Wed Oct 18, 2017 12:18 pm
Visit Thermo worx


Time zone: Europe/London [ DST ]




 

 


Post new topic Reply to topic  [ 20 posts ]  Go to page Previous  1, 2
Author Message
 Post subject: Re: flexvolt
PostPosted: Mon Jun 12, 2017 8:39 pm 
Offline
Newly registered Member

Joined: Mon Jun 12, 2017 8:13 pm
Posts: 2
Has thanked: 0 times
Been thanked: 0 times
hi guys im new here so helo to everybody...
i can put my couple pennys about flexvolt tools , i bought few weeks ago small angle grinder in set ,tool ,2 batteries (6ah) and fast charger for 440 pounds
tool is great , lightweight and pack real punch to be honest its feels better in hand than most corded ones ,btw no idea why...but does..
thing is after 2 days of exitment i went to work i put a flapdisc and i started to grind ..then friend wanted to try it ,,,and when he was using it i could hear ratling sound making by grinder (only on flap disc, i cant hear it when cuting, noise is overlaep with cuting noise) tool is still on warranty but i opened head anyway to check if maybe something is lose inside , there was nothing but what i found out the main bearing in crown had imperfection and wasnt spining smoothly , so i said ok i put claim on warranty , check internet .chosed 5 star warranty partner with dewalt ,made trip 100 miles total..btw , guy in service told me in begining that whole transmision was broken ,i told him that jumping feeling on spindle is actualy brushless motor (its normal with magnets inside) ,then he agreed on that, i told him about suspected bearing failure (didnt told him i opened tool to not void warranty) ,after week they called me and said tool is alright .nothing was broken ,,they didnt replaced bearing....
and now i have tool with bad bearing which im afraid to use not to broke it , guys said in service to use it normaly if something happen i have 3 years warranty ,but i was in similar situation couple years ago with hitachi hamerdrill and then its failed after "repair" ,they denied warranty .....reason? tool abuse.......
to be honest have no idea what to do ,i would change it myself but need hydraulik press plus thats void warranty which i paid for.....
any idea what can do with that?
i wander if i can buy whole crown with bearing and spidle to replace....
best regards guys and always check tools when buing them for things like that


Share on FacebookShare on TwitterShare on DiggShare on DeliciousShare on Google+
Top
 Profile  
Reply with quote  
 Post subject: Re: flexvolt
PostPosted: Mon Jun 12, 2017 10:31 pm 
Online
Pro Carpenter
User avatar

Joined: Sat Dec 16, 2006 10:11 pm
Posts: 19500
Location: redhill surrey an auld reekie laddie
Has thanked: 622 times
Been thanked: 1766 times
heeelllooo and welcome mapei :welcome: :welcome: :welcome:
your consumer rights supecede any gtee
fit for purpose
as described etc

http://www.moneysavingexpert.com/shoppi ... s-exchange
and remember the contract is with the place or person you bought it from not the manufacturer so the manufacturer can say its not there problem as you dont have a contract with them

_________________
we are all ------------------still learning


Top
 Profile  
Reply with quote  
 Post subject: Re: flexvolt
PostPosted: Tue Jun 13, 2017 6:26 am 
Offline
Senior Member
User avatar

Joined: Sun Aug 18, 2013 8:04 pm
Posts: 7464
Location: Fife
Has thanked: 939 times
Been thanked: 1722 times
Did you get the free 3rd battery all dealers have been offering since march as well?


Top
 Profile  
Reply with quote  
 Post subject: Re: flexvolt
PostPosted: Tue Jun 13, 2017 5:26 pm 
Offline
Newly registered Member

Joined: Mon Jun 12, 2017 8:13 pm
Posts: 2
Has thanked: 0 times
Been thanked: 0 times
hi guys thx for response
thing is i bought it from anglia tool centre(online) (should i contact them?)
they send me email with offer with that 3rd battery
im still waiting for it as it supose to come straight from dewalt not from seller(website claims they send will send it within 30 days)
best regards mark


Top
 Profile  
Reply with quote  
 Post subject: Re: flexvolt
PostPosted: Tue Jun 13, 2017 6:01 pm 
Offline
Senior Member
User avatar

Joined: Sat Jan 10, 2009 3:49 pm
Posts: 22195
Location: hants/dorset border
Has thanked: 1320 times
Been thanked: 3327 times
Contact ATC and tell them that you are not happy and why. As Big-All says the contract is with the retailer not the manu.

_________________
Verwood Handyman

Verwood Handyman


___________________________________________________________________

If you feel you have benefited from the Free advice given on the Forum, Please consider making a donation to UHM's Nominated charity, read all about it and donate here :

http://www.donnasdreamhouse.co.uk/


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 20 posts ]  Go to page Previous  1, 2

Time zone: Europe/London [ DST ]


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Visit Hilti


 

 

 

News News Site map Site map SitemapIndex SitemapIndex RSS Feed RSS Feed Channel list Channel list
ultimatehandyman privacy policy

Contact

 

Powered by phpBB® Forum Software © phpBB Group

phpBB SEO