I recently fitted a new fire door for a customer who had been broken into by one of his own commercial tennants in the same office block (to turn his electric supply back on !). Got a call a few days ago, he wanted me to re-send the invoice to him but adding on another £160 so he could claim on his insurance...then we all win he says?!! I refused......was I right to refuse, was I being pedantic?
Do we all win or do we all lose?!!!!
Oh, but he had paid me by this time.

Ofcourse we all lose. Who do you think pays the higher premiums next time a policy is up for renewal?

Fiddling insurance claimants

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You can always tell a Yorkshireman,
But you cannot tell him much.

One ..you will have compromised your professional reputation.
Two. You would be party to Defrauding the insurance company...though only one count of fraud, max 3 months at her Majestys pleasure...that's only 6 weeks if you are well behaved...

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Verwood Handyman
I Know it says I'm On-line, but I might have just left myself logged in, whilst I'm out....

Presumably all your invoices are numbered and tracable?

Apart from the illegality, the moral issues etc you WOULD be traced and held to account if HE was auditted.

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This post may contain nuts

I had a feeling I was doing the right thing! My accounts package wouldn't let me change either the billed amount or the invoice number anyway after payment!