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www.ultimatehandyman.co.uk Forum Index -> Plumbing Forum
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thescruff
Senior Member
Joined: 10 Mar 2008
Posts: 5665
Location: Bath
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 Posted: Wed Oct 22, 2008 11:03 pm Post subject: |
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In any order.
Combination valve should be nearer the stopcock, normally above the cylinder.
The position of the balanced cold draw-offs, can and will implode the cylinder if the mains is turned off for any reason.
Tun dish not correct distance and wrong materials, should be metal.
Hep fittings and not compression or soldered.
Benchmark log book needs to filled in and the system notified to BCO.
Electrical work certification.
I'm still concern how the immersion heaters are wired, just by going on the state of the plumbing.
Check his qualifications if you haven't already.
Get the boss of the company round.
Stop the cheque, otherwise you won't see him again.
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Scruff |
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ARFJ
Junior Member
Joined: 11 Jul 2008
Posts: 21
Location: London
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| Posted: Fri Oct 24, 2008 3:09 pm Post subject: |
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thescruff, thank you for the detailed list of how to proceed.
I have taken your advice and stopped the cheque, followed that by a lengthy letter to the proprietor of the company (who, incidentally gave us the estimate and seemed very competent) stating that the cheque had been stopped and the numerous reasons why I felt I needed to do this. I stated the Supply of Goods and Services Act of 1982, installer 'not using reasonable care and skill".
After I received all the advice from the answers to my post I spent most of that night (Wednesday) reading and piecing together all the relevant documents - G3 building regulations (with emphasis on the correct installation of the safety discharge pipe work), British Board of Agrément (BBA – Assessment of Products for Construction) document pertaining to this particular piece of equipment, and the installation manual for direct Megaflos. With this knowledge I put my case forward in the letter to the company.
I also included numerous high resolution photos of the installation.
I've taken legal advice, because stopping a cheque leaves me on very shaky ground, were I not able to prove negligence in the installation. The building control officer for my borough has also been informed of the situation and would be willing to inspect the installation for a fee of £140 (and stay on the case until the problem has been rectified, possibly taking legal action against the company that installed the system).
Strangely enough, upon making a number of phone calls to other companies, i found out that the company I employed is indeed very well known and regarded highly in the field. My only explanation is that, possibly due to time issues, a plumber that doesn't have the correct qualifications to perform the work was used. This is of course unacceptable and completely illegal.
I made it perfectly clear in the letter that I have no wish for them to return to try and rectify the mess created and that I would use the money owed to them to employ another contractor to strip out the installation and re-install to meet all the various regulations.
I am waiting to hear from the proprietor, but I'll certainly keep you updated on the forum.
I would like to add that, had I not been as fortunate as I have been to receive such correct analyses and confirmation of the various problems with this installation, I might have been none the wiser to the defects. In addition to the possibility of the glaring irregularities of the safety discharge pipework (not functioning the way it is designed to) affecting me, since I live in a multiple occupancy building it would have likely affected other dwellings as well.
I very much appreciate the help and advice the professionals and ex-professionals provide on this forum and hold your expertise and willingness to impart knowledge in tremendously high regard. |
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thescruff
Senior Member
Joined: 10 Mar 2008
Posts: 5665
Location: Bath
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| Posted: Fri Oct 24, 2008 3:43 pm Post subject: |
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One comment and you would need to verify with your Solicitor.
I think Legally you are required to give the installer the opportunity to rectify the work to an acceptable standard.
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Scruff |
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Razor
Senior Member
Joined: 14 Nov 2007
Posts: 171
Location: Northampton
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| Posted: Fri Oct 24, 2008 5:53 pm Post subject: |
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| I totally agree with stopping the cheque but think I would have invited the person in charge of the company to come and inspect the installation to see what action they are prepared to take; they will not want to spoil a good reputation. I would also approach heatrae-sadia with the pictures and ask them to confirm the installation issues so you can are prepared for any, "theres nothing wrong with that, don't listen to people online" arguments |
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thescruff
Senior Member
Joined: 10 Mar 2008
Posts: 5665
Location: Bath
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| Posted: Fri Oct 24, 2008 6:01 pm Post subject: |
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Good Post Razor. 
As I said, I think legally you have to give them the opportunity to correct the work.
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Scruff |
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Raf
Senior Member
Joined: 07 Mar 2008
Posts: 159
Location: Lancs
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| Posted: Mon Oct 27, 2008 5:02 pm Post subject: |
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yes you have to allow the contractor to rectify the job unless there are some extenuiating circumstances.... and not doing it properly first time round isnt one of those unfortunatley.
im not a plumber but even to my eye that looks cowboyish.... Hoovie on here can do alot better than that and he's an IT bloke (i think).
you're not on shaky ground stopping a chq; all you have done is shown willingness to pay the full amount but as this is for skilled work this argument will not stand as you are not skilled in this field to know any better; you may incur some bank charges though. |
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