Is this a scam?

I don't have a card with this company, I don't think so anyway -



That's an email I recieved today.

Is it possible this company are ascosiated with another company I have a card with?

What is a securecode anyway?

It's possible my wife has changed a password ecently, but I don't know if she has, I'll ask her when I get in. Either way, I'm not clicking on any of those links right now.

For me, I'd go direct to the website you have the Mastercard account with and then use that to navigate to SecureCode.

To me, it looks genuine but then again, most fraudulent sites are meant to look genuine

I would phone them up straight away, as someone may have cloned your details, then changed the pin number for their own use.

The secure code is the 3 numbers on the back of the card and cannot be changed, so one would suspect a scam in this case, but still worth checking.

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Some Rules of EMail:

Banks/Cards will NEVER ask you to follow a link from a Email.

IF your password changes or expires, they will NOT notify you.
You will simply be updated about the current status when you actually try to login on the bank website - if you then require a new password it will be proccessed and sometimes sent in the post.

A Final clue to a scam is in the internet adresses that appear in fake emails. Banks are HUGE they do own their own domain.
www.halifax.co.uk - www.natwest.co.uk - etc...
They will NEVER use a domain other than their own, like
https://secure4.arcot.com - That website doesn't relate to anything...

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Don't buy a dwarf with learning difficulties,
It's not big and it's not clever.

Have to admit, the more I look at it the more I'm suspicious

As I said in the previous post, you should be able to access the site via the established credit card site if it is genuine.

I personally don't click on links from emails

Not quite - www.arcot.com are a fraud prevention / security provider and it does look like they have a link with mastercard http://www.arcot.com/press/2010/0113201 ... rcard.html

However as stated I would go back to your credit card provider to ensure it is legit.

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Cheers,
Darren

Property Refurbishment & Maintenance Dorset

The Secure Code system is not the three numbers on the back of your card that you have to enter for online cnp (card not present) transactions.
It is an extra secure system that is set up where you use an extra set of passwords that the seller does not see. Once you have click Purchase, you are redirected to your credit card supplier's site and you complete a form which asks for certain digits of your password, not your full password, and when entered correctly, the card issuer OKs the transaction.

What may have happened is your wife may have made an online purchase and forgotten the Secure Code password. If that is the case, it will ask a few questions (set in adavance) and the correct answers then result in a new password being issued. Once this is done, a confirmation email is sent to you.

Mastercard Secure Code FAQs

Hope that explains why the email arrived. Do you have cards for a second card holder, or something like that.

Check with your family first regarding using a card for web purchases, then check with your card holder. But use the phone No, on the back of your card or the web address as shown on your statements.

dave

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You can always tell a Yorkshireman,
But you cannot tell him much.

Wouldnt the email start with your name instead of "Dear Cardholder"

I have had the same email when i changed mine a while ago and it was addressed to me

Dave is bang on - I have done this a few times when buying online with switch, keep forgetting password

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Sciatica is a pain in the Ar5e ............ and leg

If you don't have an account in the credit card then it should be a scam. If you have then you better go to the direct website to verify your account, don't just click that link because it might get your credit card information.

You're getting mixed up with the Card Security Code scruff.

This is like the "Verified by Visa" service which asks for another password that you've already set up.

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I should be dead; I've cheated the Grim Reaper yet again by surviving my third heart attack in June.

Stods,
I explained it to him in February a few posts up, but don't know if he read it.

dave

_________________
You can always tell a Yorkshireman,
But you cannot tell him much.