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car rental

 
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handyman
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Joined: 16 Jan 2006
Posts: 2863
Location: Alderley Edge, Cheshire

PostPosted: Tue Aug 14, 2007 2:45 pm    Post subject: car rental Add User to Ignore List Reply with quote

got stung with this one years ago.

If you rent a car anywhere in the world, always check the car inside and out, and get them to note any damage down, and i mean anything. Look for scuffed wheel covers, anything on the paintwork or plastics, and get them to note if people have scuffed the plastics inside with their shoes. (friend of mine got done for scuffs on the plastic in front of passanger seat, where people put their feet up)

The main one they get you on is scuffed wheel covers. For me, they tried to charge this to me 2 months after a rental. Got it back after a fight.



This has all came up again, due to budget in new zealand taking £40 off my card on the 12th aug for a rental 9 months ago!! After lots of emails they came back with the old scuffed wheel trims story.

Still awaiting my refund...........

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Go on, adopt a greyhound http://www.dgrescue.org.uk/ ..........................................................................
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handyman
Senior Member


Joined: 16 Jan 2006
Posts: 2863
Location: Alderley Edge, Cheshire

PostPosted: Tue Aug 14, 2007 2:49 pm    Post subject: Add User to Ignore List Reply with quote

have a look at

www.insurance4carhire.co.uk

Its backed by the times newspaper, who are running a campain to stop rental companys being robbing barstuards. Its great to see their faces when you say you dont need any extra insurance.

Problem is they are having to 'find' more to charge, so they make their targets

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Only-Me
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Joined: 31 Jul 2006
Posts: 1016
Location: South/West

PostPosted: Tue Aug 14, 2007 3:28 pm    Post subject: Add User to Ignore List Reply with quote

Got me worried now Hanky

I'm off to Jersey next weekend.

Hired a car......picking it up at the airport.

Confused Confused


Last time I hired a car........Edinburgh last Feb, feckers wanted £600 deposit. Swiped credit card job............never had any comebacks. Rolling Eyes
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handyman
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Joined: 16 Jan 2006
Posts: 2863
Location: Alderley Edge, Cheshire

PostPosted: Tue Aug 14, 2007 3:32 pm    Post subject: Add User to Ignore List Reply with quote

just be very picky (pedantic could be another way of putting it) and go back and get them to mark everything down.

Another wee trick they do is to mark all the damage you list on the wrong slip of paper, making it look like you have returned the car with this damage, as opposed to getting it like that.

check for damage to anything under the car, and check the tyres for chunks out the walls.

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Go on, adopt a greyhound http://www.dgrescue.org.uk/ ..........................................................................
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handyman
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Joined: 16 Jan 2006
Posts: 2863
Location: Alderley Edge, Cheshire

PostPosted: Tue Aug 14, 2007 3:34 pm    Post subject: Add User to Ignore List Reply with quote

you just have to accept its going to be another 1/2 hr in most cases before you drive off.

They really are taking the P now, as seen in all the articles in the times.

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handyman
Senior Member


Joined: 16 Jan 2006
Posts: 2863
Location: Alderley Edge, Cheshire

PostPosted: Fri Aug 17, 2007 11:38 am    Post subject: Add User to Ignore List Reply with quote

just had the money refunded to my card :grin:


bet you they charge this to everyone who has rented the car, and probably 80% or so dont query it. A nice little earner

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gib_goblin
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Joined: 24 May 2007
Posts: 309
Location: Wiltshire

PostPosted: Fri Aug 17, 2007 1:33 pm    Post subject: Add User to Ignore List Reply with quote

I take my Digital camera with me, I recently hired a Luton tail lift van. (Was moving house).

While the guy was going around checking the van for damage and filling in his paperwork I took photographs and showed them to him on the camera, this prompted him to record a few extra areas that he had "overlooked".

Pictures speak a thousand words and the rental company won't argue with someone organised enough to take photographs.

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It's not big and it's not clever.
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