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Simon Site Manager
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Posted: Sun Jul 03, 2011 6:32 pm |
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Joined: Tue Oct 27, 2009 8:55 pm Posts: 3177 Location: St Helens Merseyside Has thanked: 34 times Been thanked: 182 times
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Hi Guys,
Have a new Acer i5 laptop, tried for the first time today to burn a CD, having big problems! Tried it on i-tunes, it starts burn then stops, so I transferred the files to Windows Media Player, it burns a bit of the first song then after 99% burnt comes up tells me that the DVD writer is busy, have been on National Panasonic's website to check I have the latest driver, have been on Microsoft's repair site that tells me there was a problem but it is now fixed.....well it ain't! I am try to burn onto CD-R and have trashed 10 of them already. Any ideas greatly appreciated.
Thanks, Simon
_________________ Measure twice, cut once!
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RichieP
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Posted: Sun Jul 03, 2011 9:22 pm |
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Joined: Thu Sep 08, 2005 9:45 am Posts: 645 Location: Wolverhampton Has thanked: 2 times Been thanked: 11 times
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Have you tried dropping the burn speed to the next one down? Eg, if it says it will burn at 48x, change it to 32x
Still won't take long.
Have you used these CDs elsewhere? Could be a bad batch of cheapos (what brand are they?)
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Simon Site Manager
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Posted: Sun Jul 03, 2011 9:36 pm |
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Joined: Tue Oct 27, 2009 8:55 pm Posts: 3177 Location: St Helens Merseyside Has thanked: 34 times Been thanked: 182 times
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Hi Rich, Thanks for getting back to me, have dropped the speed, discs are Tesco's but not the cheapies! Have read on-line that other people have had problems writing discs by the Mashita DVD-RAM UJ890AS.
Machine is only a month old so back to PC World for me!
SSM
_________________ Measure twice, cut once!
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RichieP
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Posted: Sun Jul 03, 2011 10:17 pm |
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Joined: Thu Sep 08, 2005 9:45 am Posts: 645 Location: Wolverhampton Has thanked: 2 times Been thanked: 11 times
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Yeah, don't blame you. Get them to prove it works in front of you, or get a replacement.
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Simon Site Manager
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Posted: Mon Jul 04, 2011 9:04 pm |
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Joined: Tue Oct 27, 2009 8:55 pm Posts: 3177 Location: St Helens Merseyside Has thanked: 34 times Been thanked: 182 times
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Bought a replacement today, 'bout 25 quid, the alternative was to wait for 2 weeks for the repair and could not get a temp replacement laptop 'cos I didn't have their rip-off insurance......burning is working fine now...Cheers Richie!
SSM
_________________ Measure twice, cut once!
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thescruff
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Posted: Mon Jul 04, 2011 9:21 pm |
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Joined: Mon Mar 10, 2008 12:46 am Posts: 39971 Has thanked: 187 times Been thanked: 2110 times
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You don't need their rip off insurance. Take it back and tell them if they can't fix it while you wait you want your money back or replacement. They tried that with a tom tom I got from them. 
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RichieP
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Posted: Mon Jul 04, 2011 9:37 pm |
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Joined: Thu Sep 08, 2005 9:45 am Posts: 645 Location: Wolverhampton Has thanked: 2 times Been thanked: 11 times
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Agree with scruff.
I take it this means you've bought an external DVD-RW? You shouldn't have to pay out for anything if it's faulty.
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thescruff
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Posted: Mon Jul 04, 2011 9:39 pm |
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Not fit for purpose gets them in a panic.
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Simon Site Manager
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Posted: Tue Jul 05, 2011 8:42 pm |
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Joined: Tue Oct 27, 2009 8:55 pm Posts: 3177 Location: St Helens Merseyside Has thanked: 34 times Been thanked: 182 times
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True guys, but I'm not willing to wait 2 weeks for the repair!
SSM
_________________ Measure twice, cut once!
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thescruff
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Posted: Tue Jul 05, 2011 8:56 pm |
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You don't have too, tell em you want a refund, then buy another.
Exactly how old is it.
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Simon Site Manager
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Posted: Fri Jul 08, 2011 8:51 pm |
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Joined: Tue Oct 27, 2009 8:55 pm Posts: 3177 Location: St Helens Merseyside Has thanked: 34 times Been thanked: 182 times
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Hi John,
5th of May I bought it, but all fixed now!
SSM
_________________ Measure twice, cut once!
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thescruff
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Posted: Fri Jul 08, 2011 8:58 pm |
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Joined: Mon Mar 10, 2008 12:46 am Posts: 39971 Has thanked: 187 times Been thanked: 2110 times
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Well done Simon. Wanna sort my new toy out next.
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[ 12 posts ] |
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