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 Post subject: Bosch "Pro" blue tools?
PostPosted: Tue Jan 23, 2018 11:48 am 
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Joined: Fri Oct 02, 2015 12:43 pm
Posts: 318
Location: France
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Having spent nearly £700 on their six piece 18vt cordless set for delivery to my address in France, I was looking forward to my new christmas present, it arrived at the start of December and I unpacked and assembled it all, :huray: but this was short lived, all went well until the angle grinder, the safety guard would not fit, it didn't matter what I did it would not fit correctly, it had been made 180 degrees out of position, ::b I had a few long phone calls to Bosch and eventually the penny dropped and they admitted that something was wrong, this took about a week, they will send me out a replacement, but only to a Uk address, needless to say I received it on Saturday, it doesn't fit, it exactly the same, :cb :cb tried to send E-Mail from their website, after typing it all out it wouldn't send it, tried again re-typing each time, it still didnt send it, so I rang them up someone answered and gave me a different e-mail address, it went. So late this morning I get an e-mail telling me I can now BUY!! a new part for it from France. Needless to say Iam p***** off with Bosch, being buying their products for over forty years, never again. So I spoke to a nice lady at Amazon they will take it all back, pay for the postage even though I don't have the original boxes, and refund the money, I have now ordered the more expensive but I hope :thumbleft: trouble free Makita set, long rant sorry. Nos

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